Legal notice

Legal Notice (SCTA Compliance)

Seller: Lasse Wehlmann Godo-Gaisha
Person in charge: Lasse Wehlmann
Address: 2-7-17 Hamamatsucho, Minato-ku, Tokyo 105-0013, Japan
Tel: +81 70-6432-2339 (Business hours: 10:00–17:00 JST)
Email: lasse@teabedefined.com
URL: https://teabedefined.com

Price: Shown on each product page (tax included).

Additional charges:

  • Japan shipping: Calculated at checkout; free over ¥5,000

  • International shipping: Region- and order-based, from ¥2,000

  • Payment fees: As per provider

  • Duties/Taxes: Customer responsible for international imports

Payment & timing: Credit card, Konbini, PayPay. Charged at order.

Delivery time:

  • Japan: Ships within 7 business days; arrives 1–3 days

  • International: Ships within 7 business days; arrives 7–14 days

Returns/Exchanges:

  • Customer’s convenience: Accepted if unopened within 30 days; return shipping at customer’s cost

  • Defective/Wrong item: Contact within 7 days; replacement/refund at our cost

  • Tea (food): Opened packages cannot be returned

  • Cancellation: Before shipment only

  • Cooling-off: Not applicable to online sales

Order limits: Seasonal or limited editions may have restrictions.

Business hours: 10:00–17:00 (Weekdays, closed weekends & public holidays)